MARKETING ABCs - CHAT BOTS

Updated: Aug 27, 2020


Online Marketing Terms




CHAT BOTs are a chat platform which uses artificial intelligence to auto respond to commonly asked questions or to suggest additional products.


TRENDING?


CHAT BOTS ARE ONE OF THE FASTEST GROWING DIGITAL TRENDS IN THE LAST 5 YEARS & COVID HAS ONLY HEIGHTENED THE INTEREST. ACCORDING TO BUSINESS INSIDER, THE PANDEMIC HAS MADE THE USE OF CHATBOTS ALMOST VITAL TO COMPANIES.

Chat Bots in Action


Check out the the following article on BusinessInsider.com discussing 7 companies who are currently using chatbots and how they are improving thier business!


https://www.businessinsider.com/business-chatbot-examples

Quick Tips:


  • Chatbots improve response time.

  • Use chatbots to respond to commonly asked questions.

  • Recommend other products with ChatBots

  • Improve bounce rates with Chatbots.




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