Christy Buff
Aug 24, 20201 min
Updated: Aug 27, 2020
CHAT BOTs are a chat platform which uses artificial intelligence to auto respond to commonly asked questions or to suggest additional products.
CHAT BOTS ARE ONE OF THE FASTEST GROWING DIGITAL TRENDS IN THE LAST 5 YEARS & COVID HAS ONLY HEIGHTENED THE INTEREST. ACCORDING TO BUSINESS INSIDER, THE PANDEMIC HAS MADE THE USE OF CHATBOTS ALMOST VITAL TO COMPANIES.
Check out the the following article on BusinessInsider.com discussing 7 companies who are currently using chatbots and how they are improving thier business!
Chatbots improve response time.
Use chatbots to respond to commonly asked questions.
Recommend other products with ChatBots
Improve bounce rates with Chatbots.